STRIPED DONKEY / FIDELRA AFRICA COMMERCIAL DATASET TERMS Complete current website edition. The accepted order and incorporated document versions govern. The historical September PDF is a separate edition. Version 2026-10 - 8 October 2026 Fidelra Africa, registered in Kenya, operates Striped Donkey and is the contracting entity for its datasets and services. Legal notices & registration Legal-notice location: Nairobi, Kenya. The full legal-notice address and registration number are available upon request. Request legal-notice details -> (/contact?topic=legal-notice#contactForm) Applicable version The licence terms, commercial terms and dataset specifications in effect when an order is accepted by Fidelra Africa govern that order. Updates do not retrospectively amend earlier orders unless Fidelra Africa and the customer expressly agree otherwise in writing. Synthetic nature of the data Datasets contain synthetic records generated for research, analytics, AI, simulation and related purposes. They do not represent actual individuals or reproduce the exact historical experience of an identifiable person. Dataset specification The accepted order, quotation or dataset-specific licence defines scope, city, domains, period, format, permitted uses, price and redistribution rights. Estimates and order acceptance Priced datasets show estimates; full city and domain licences require a quote. An accepted written order confirms scope, price and rights. Full current clause Priced catalogue datasets show estimates in USD before applicable taxes and separately agreed charges. Full city and domain licences require a quote. Fidelra Africa and the customer must accept a written order identifying the parties and final scope before fulfillment. Preparing an inquiry or downloadable request does not complete a purchase, accept an order or process payment. Prices and payment The accepted order sets fees, currency, taxes, payment method and due dates. Contact forms do not collect payment credentials. Full current clause The accepted order records the final fees, currency, taxes, payment method and due dates. Advertised offers apply only to the products and conditions they state. Saved estimates may be recalculated against the current catalogue before a new request. Do not enter card or bank details in contact or quote forms. Delivery and verification Delivery covers the agreed release and licensed entity. Check the package and manifest and report material issues promptly. Full current clause Standard dataset fulfillment is one secure download package for the accepted release and licensed entity. A failed or corrupted transfer may be reissued without creating another licence. Delivery timing, access expiry and any prerequisites are stated in the order. The customer should check the files and supplied manifests on receipt and report missing, corrupt or materially non-conforming items promptly. Services and dependencies Service deliverables and acceptance criteria require agreement. Optional services do not expand data rights. Full current clause Each purchased service must have agreed deliverables, inputs, responsibilities, delivery dates and acceptance criteria. Advertised delivery windows are indicative until the order is accepted and required inputs are available. Added analysis, integration, support or AI/ML services do not expand data rights. Custom work involving customer data requires an agreed handling arrangement before that data is shared. Changes, cancellation and remedies Changes require written agreement. Cancellation and remedies follow the accepted order and applicable statutory rights. Full current clause Changes to scope, schedule or price require written agreement. A cancellation request before delivery or commencement will be assessed against work already authorized and costs reasonably committed under the order. No blanket non-refundable rule or automatic waiver of statutory cancellation rights is imposed by this website. Where supplied work materially fails the accepted specification, the parties will agree correction, replacement, re-performance or another applicable remedy, including a refund where required by law or the order. Support and future releases Support, refreshes, hosting and APIs are included only when expressly ordered. There is no automatic renewal through the website. Full current clause Support is limited to the period and deliverables selected in the accepted order. Recurring refreshes, future regenerated releases, ongoing hosting, API access and continuing support are not included unless expressly ordered. There is no automatic subscription renewal through the current checkout. Records and authority Requests must accurately describe authorized use. Inquiry preparation is separate from formal order acceptance. Full current clause The requester must accurately describe the organization and intended use and have authority to request that scope. A website inquiry, local draft or delivery acknowledgment is not an authenticated signature or accepted commercial order. The parties retain the accepted order and incorporated document versions through the agreed commercial process.